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Explore our services

From planning to day-to-day operation: one team to build, integrate and maintain your platform.

Custom development

Your process, turned into software: data entry, approval flows, reports and notifications designed around how your team works, not around a template. With AI assistants where they save work.

Support and maintenance

A monthly service plan with measurable commitments: first response in under 4 business hours, 99.5% uptime, continuous monitoring, security updates and backups, from the team that built your platform. All visible in your client portal.

Consulting

We audit your operation and your current systems and hand you a staged plan with scope, timeline and budget before writing a single line of code. It includes which processes are worth automating with AI and which are not.

Artificial intelligence

We build AI directly into your platform: assistants that answer from your own data, automatic document capture and flows that run on their own. With Claude and OpenAI, under your rules and with your information under your control.

Agent automation

Flows that read emails, PDFs and WhatsApp messages, extract the data and record it in your platform, reviewed by your team. What a person types in today, an agent proposes tomorrow, and that person only approves it.

Hokkaido platform

Our production-proven foundation: sign-in with passkeys and two-factor authentication, role-based permissions, live notifications, search, an activity log and backups. So your budget goes to what is unique about your business, not to reinventing the basics.

The Hokkaido platform

80% of your ERP is already built

Every business system needs the same things: secure access, people, tickets, time off, invoicing, inventory, notifications and reports. Hokkaido already has them, proven in production and growing every week. We build only what makes your operation unique.

  • Security

    • Passkeys
    • Two-factor authentication
    • Idle lock
    • 365-day sign-in history
    • Group-based roles
    • Full isolation between companies

  • People and organization

    • Org chart
    • Positions and areas
    • HR records
    • Hires, exits and transfers in one step
    • Legal entities and branches

  • Time off and leave

    • Balances by anniversary
    • Approval chains
    • Team calendar
    • Statutory leave and IMSS sick leave

  • Help desk

    • Tickets by area
    • SLA and due dates
    • Team work desk
    • Emails that become tickets

  • Assets

    • Vehicles, machinery and IT
    • Signed custody receipts
    • Insurance and inspection expiry
    • Location on a map

  • Finance and commerce

    • CFDI 4.0 and payment complements
    • Cost centers
    • SKU catalog
    • Multi-warehouse stock with lots and expiry
    • Recipes
    • Purchase orders
    • Price lists

  • Communication

    • Team and client chat
    • Live notifications
    • Phone push
    • Email
    • One inbox for everything pending

  • Data

    • Export to Excel, CSV or PDF
    • Import from Excel, checked cell by cell
    • Reports with totals
    • Instant search (Ctrl+K)
    • Spanish and English
Your operation What we build to measure

  • Built for Mexico

    RFC, CLABE, SAT catalogs and CFDI read to the cent.

  • Installs like an app

    On iPhone and Android, with push notifications and offline mode.

  • Tested like a product

    More than 4,000 automated tests and independent security reviews.

AI assistant

Ask your operation.

Clients, employees and managers ask about tickets, time off, invoices, stock or customers in plain language, with secure access.

  • Answers as you

    It uses your own permissions: what you can't see doesn't exist for it.

  • Never changes your data on its own

    It proposes changes and you confirm them.

  • Totals, rankings and Excel

    Tables and reports in seconds, ready to download.

  • With budgets and limits

    Each company sees its monthly usage.

Assistant Example

Which urgent Support tickets are due this week?

I found 3 urgent tickets due this week:

TicketSubjectDue
TCK-182Invoice stamping errorThursday
TCK-190Locked user accountFriday
TCK-195Sales report won't loadFriday
Download Excel

How many vacation days do I have left?

You have 8 days left. 3 are approved for December 22 to 24.

Open a ticket: the warehouse printer isn't printing.

It's ready for you to review. It gets created when you confirm.

New ticket · IT · Normal priority

The warehouse printer isn't printing.

The advantages of custom software

Four things that change when software is built around your operation.

Digitization

Say goodbye to spreadsheets

Every piece of data is entered once, in a form designed for that process, with validations and permissions. No more file versions, broken formulas or "who changed this?". Everything is recorded, with a date and an owner.

Equipo revisando tableros y datos en una plataforma web
Colaboradores trabajando sobre una misma plataforma centralizada

Standardization

Your whole business in one place

Sales, purchasing, inventory, projects and finance on the same data, in one platform, from any device. Your team works in one place and stops chasing information over email and WhatsApp.

Optimization

Our solutions save you time and money

Approval flows, due-date alerts and reports that generate themselves. You know where every order, payment or project stands without asking anyone, and errors are caught before they cost you.

Flujos automatizados y reportes generados por el sistema
Persona coordinando tareas automáticas desde su computadora

Automation

Let your business flow

The system does the repetitive work: notifications, calculations, reconciliations, documents and weekly reports. Your team spends its time deciding, not typing.

Your whole project, in one portal

Every client has access to their own private portal, with their own user account, passkeys and two-factor authentication.

  • Deliveries

    The source code and documentation for every stage, ready to download.

  • Quotes

    Proposals and their status, in one place.

  • Videos

    Training on your platform, chapter by chapter.

  • Help desk

    Tickets with priority and follow-up.

  • Uptime and monitoring

    Your platform's status and incidents from the last 90 days.

  • Backups, analytics and guides

    Technical and user guides, and your backups in view.

Service plan

Measurable commitments, visible every month

After the warranty, your platform is covered by a monthly service plan.

< 4 h
First response to your tickets, in business hours
99.5 %
Committed uptime
  • Continuous monitoring with incident detection
  • Security updates and backups
  • A monthly pack of hours for improvements
  • SLA compliance visible in your portal

See our work

Every project we build is made to measure. We'd love to show you real cases and explain how we can solve your business challenges.

Request a personalized demo

We make technology work for you

With the best technology tools at your disposal, we turn your ideas into efficient, tailored solutions. Your vision, backed by the right technology, becomes reality.

Chat with us now
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Our clients

Some of the organizations that have trusted us to take their business to the next level

Frequently asked questions

What people ask us before starting a project.

With a 30-minute call to understand your operation and what is holding you back. Then we send you a proposal with a staged scope, timeline and budget. If it makes sense to you, we start with design and the first stage; you review progress every two weeks.
It depends on the scope: a useful first stage is usually live in 4 to 6 weeks; full platforms take several months, in stages. Hokkaido covers from day one what every system needs (sign-in, permissions, notifications, activity log), so the time goes into what is unique to your business.
We quote by stage, with a fixed scope and a fixed price for each one, so you know what you get and what it costs before we start. The price depends on the number of modules, integrations and approval flows, not on hours. Maintenance and support are quoted separately, as a monthly plan.
Yes. We integrate with ERPs, invoicing, banks, WhatsApp, spreadsheets and any system with an API or an export. Before proposing anything, we review your current infrastructure so the integration does not interrupt your operation.
Your data stays yours. The models (Claude, OpenAI) are used under business agreements: they do not train on your information and only receive what each task needs. You decide which processes use AI, and everything is logged in your platform.
Yes. At the close of each stage you receive the source code and the documentation. The platform is yours: you can maintain it with us, with your own team or with whoever you choose.
It is the foundation we build every new platform on: sign-in with passkeys, two-factor authentication and idle lock, role-based permissions, real-time notifications, search, an activity log, file storage and backups, plus ready-to-use AI building blocks: an assistant over your data and document extraction. It is the same foundation that runs our client portal, so you can see it working before you hire us.   Request a demo now
Yes. Every delivery includes a 3 to 6 month warranty on defects, depending on the stage, at no cost. After that, your platform is covered by a monthly service plan: first response in under 4 business hours, 99.5% uptime, continuous monitoring, security updates, backups and a monthly pack of hours for improvements. You see compliance every month in your client portal.
Of course. Message us on WhatsApp or by email and we'll set up a free, no-commitment 30-minute video call.   Contact us right now

Get in touch

Have a project in mind?

We'd love to bring your ideas to life

Call us at +52 55 6500 0520

Email us at hola@bespokecode.mx

Chat with us now

Get in touch

Message us on WhatsApp, call us or email us, and we'll set up a free, no-commitment 30-minute video call.

Chat with us now
call us

Sales line by phone, Monday to Friday, 9:00 to 18:00 Mexico City time. Client support according to your service plan.

+52 55 6500 0520

email us

Tell us about your project. You'll get a reply within 24 hours

hola@bespokecode.mx